Do you have any Complaints?
No problem, you can register a complaint about the item(s) that you want to return/exchange within 7 days from the ‘delivery date’ on our official whatsappnumber +923001818181. You can also reach us on our facebook page or write us an email at customercare@happymums.pk.
To claim return/exchange/refund, make sure the purchased item(s) tag shall be attached and it must be unused and unwashed.
How much time would it take?
Your complaint would be resolved in 7-10 working days.
Can I Return/exchange/refund any item from happy mums physical store?
No. You can return online store item (s) via courier addressed to our warehouse.
Address: House #A11 Block A Model Town Lahore
Who will bear the return shipping charges?
We will bear the return shipping charges if we are faulty i.e wrong color, size, etc. However, In the case of request exchange/return by the customer would have to pay for it.
Any exchange/refund/return would not be entertained in case of no longer needed.
Where will you find us?
Address: House A11 Block A Model Town Lahore
Contact:+923001818181
Happy mums reserve all the right to cancel or modify these ‘refund policy’ for any reason and at any time with or without a prior notice.