Do you have any Complaints?

No problem, you can register a complaint about the item(s) that you want to return/exchange within 7 days from the ‘delivery date’ on our Official Whatsapp Number +923001818181. You can also reach us on our facebook page @happymumspk or write us an email at

To claim return/exchange/refund, make sure the purchased item(s) tag shall be attached and it must be unused and unwashed.

How much time would it take?

Your complaint would be resolved in 7-10 working days.

Can I Return/exchange/refund any item from happy mums physical store?

No. You can return online store item (s) via courier addressed to our warehouse.

Address: 33-E Aziz Avenue Kiran Villas Gulberg V Lahore.

Who will bear the return shipping charges?

We will bear the return shipping charges if we are faulty i.e wrong color, size, etc. However, In the case of request exchange/return by the customer would have to pay for it.

Any exchange/refund/return would not be entertained in case of no longer needed.

Where will you find us?

Address: 33-E Aziz Avenue Kiran Villas Gulberg V Lahore.


Happy mums reserve all the right to cancel or modify these ‘refund policy’ for any reason and at any time with or without a prior notice.